1.1 Each Seller shall, upon the sale of any Item via the Platform, be required to provide a signed Declaration of Authority (DoA) confirming that it is the legal and rightful owner of the Item or is otherwise duly authorised by the lawful owner to dispose of the Item.

1.2 Where a listing is made or a sale is conducted by a third party on behalf of the lawful owner, the third party shall be required to furnish a valid, executed DoA issued by the true owner confirming such authority.

1.3 Each Buyer expressly acknowledges that it is solely responsible for ensuring that the acquired Item is not exported, transferred, transacted, or utilised in any manner that would breach any applicable international trade sanction, embargo, or restricted-use regulation. ReflowX disclaims any and all liability in respect of improper, unlawful, or non-compliant end-use of any Item.

2.1 The Seller warrants that all information provided in the listing of any Item, including its description and condition, shall be accurate, complete, and not misleading.

2.2 All Items are sold strictly on an “as-is, where-is” basis, without any representation, warranty, or guarantee, whether express or implied, as to condition, quality, performance, or merchantability.

2.3 ReflowX recommends that prospective Buyers perform independent due diligence and physical inspection of the Item prior to purchase. Arrangements for such inspection shall be the responsibility of the Buyer and shall occur prior to the completion of any sale. Upon request, ReflowX may facilitate an independent inspection by an approved third-party inspection provider (“TPI”). All such inspection services are offered as an optional service, subject to applicable fees and terms, and ReflowX shall bear no responsibility for the findings or actions of any such TPI.

2.4 ReflowX shall not be held liable for facilitating, coordinating, or ensuring access for inspection. Such responsibilities rest solely with the Buyer, including scheduling, permissions, and all due diligence procedures prior to transaction closure.

3.1 Neither ReflowX nor the Seller provides any warranty, representation, or assurance, express or implied, including but not limited to warranties of fitness for a particular purpose, merchantability, or compliance with any specification or regulatory requirement.

3.2 ReflowX does not inspect, verify, certify, or endorse the content of any listing, the condition of any Item, or the identity or credentials of any User. The Platform is provided strictly on an “as-is” basis. ReflowX reiterates its recommendation for Buyers to obtain independent third-party inspection services where appropriate.

4.1 Legal title, ownership, and all associated risk in and to the Item shall transfer to the Buyer upon completion of the sale and physical delivery or collection of the Item, whichever occurs first.

4.2 ReflowX shall not be a party to the Sale Agreement between Buyer and Seller and shall bear no responsibility or liability in respect of any post-sale dispute, non-performance, or claim.

4.3 All transactions concluded via the Platform shall be final and binding, unless the Buyer and Seller have explicitly agreed otherwise in a written instrument.

4.4 ReflowX shall issue a separate commercial invoice to the Buyer upon completion of the sale, detailing the applicable platform commission and any additional fees. The Buyer shall settle such invoice in accordance with the stated payment terms. ReflowX’s commission shall remain due and payable upon transaction completion and shall not be subject to offset, withholding, or delay on the basis of any subsequent dispute or dissatisfaction between Buyer and Seller.

5.1 The Seller warrants that the Item complies with all applicable laws, regulations, and directives, including but not limited to customs, import/export control, environmental protection, and health and safety legislation.

5.2 No hazardous materials may be listed or transacted via the Platform without the prior written approval of ReflowX. In the event an Item is classified as hazardous, regulated, dual-use, or export-controlled, the Seller shall:

1. obtain written approval from ReflowX prior to listing;
2. disclose the classification clearly in the listing; and
3. provide all reasonably available documentation, including safety data sheets, certifications, and permits to the Buyer before finalising the sale.

sheets, certifications, and permits to the Buyer before finalising the sale.

The Buyer bears full responsibility for verifying and complying with any applicable export controls, end-use restrictions, or import regulations. ReflowX accepts no liability for the regulatory status, handling, or movement of any Item.

6.1 Each User agrees to fully indemnify, defend, and hold harmless ReflowX, its affiliates, directors, employees, and agents from and against any and all claims, demands, damages, losses, liabilities, penalties, fines, costs, or expenses (including legal fees) arising from:

1. any breach of these terms;
2. non-compliance with applicable laws; or
3. inaccurate, misleading, or unlawful content or conduct on the Platform.

6.2 To the maximum extent permitted by applicable law, ReflowX shall bear no liability whatsoever in connection with any transaction conducted on or through the Platform. In any event, ReflowX’s total cumulative liability, whether arising in contract, tort (including negligence), statute, or otherwise, shall be strictly limited to AED 10,000 in aggregate. Under no circumstances shall ReflowX be liable for any indirect, incidental, consequential, exemplary, special, or punitive damages, including, without limitation, any loss of profit, opportunity, or goodwill.

7.1 ReflowX does not process, mediate, or guarantee any returns, exchanges, or refunds unless expressly agreed in writing between the Buyer and Seller.

7.2 By engaging in a transaction on the Platform, the Buyer acknowledges and agrees that all sales are final, and any remedy sought must be negotiated directly with the Seller. ReflowX is not a party to such discussions and bears no responsibility for their outcome.